Tier-4 Data Center

DL Host is proud to own its own private data centers. By owning our data centers rather than leasing, we are able to design, build and maintain an ideal server environment. This allows us to provide our clients fast, secure and reliable performance at all times. It also allows us to fulfill/change equipment orders in hours versus days. Our data centers feature the following:

  • US Based in the Midwest free of natural disasters
  • Multiple redundant distribution paths serving our data center
  • Concurrently maintainable site infrastructure with expected availability of 99.995%
  • All server and network equipment is dual-powered
  • All cooling equipment is independently dual-powered, including chillers and heating, ventilating and air-conditioning (HVAC) systems
  • Electronic temperature and moisture controls monitored 24/7

Providing the highest quality Internet connectivity and performance is our top priority. We have selected premium Tier-1 bandwidth providers, ensuring minimal latency and fast connections to all points of the global internet. We are proud to feature direct connectivity with Cogent, Level3, Global Crossing, Savvis, & Comcast. Our aggregate connectivity reaches an astounding 10,000+ networks just a single network away from our up-links.

Data Center Security
Datacenter access is strictly limited to technical staff via electronic finger print sensors. Electronic security systems control data center access and are accompanied by a full compliment of motion detecting security cameras which monitor the entire facility. Our DataCenter facility external walls are reinforced poured concrete. We are a fully managed facility, which means we have level 4 technicians on site 24 hours per day, allowing incident response times to be kept to a minimum. Our average support request phone call is answered within 15 seconds, with an average electronic support response time of 3 minutes.

Data Center Power Redundancies
Generator power is activated automatically in the event of a utility failure by the transfer switch. The data center load is maintained by the UPS units with at least 32 minutes of capacity, however this is not necessary as the generator is active and up to speed within 6 seconds of a power failure.

Data Center Cooling
Environmental processing systems include redundant Liebert Precision 30 ton up flow air conditioning units. Temperature and humidity are precisely regulated year round to ensure optimal equipment reliability. Each unit contains independent compressors and cooling loops to further enhance fault tolerance and reliability. Air filtration systems actively remove foreign particulates from circulation and cycle the entire data center air supply in a matter of minutes.

HIPAA Compliant
HIPAA Compliant Data Center
If your company is storing any sensitive patient information or health records, the data center that hosts your data also needs to be HIPAA compliant. After completing a HIPAA audit against the latest OCR HIPAA Audit Protocol, DL Host was found to be 100% compliant, meaning we guarantee our facilities operate and implement HIPAA compliant controls and security measures.

Because of the redundancies of our datacenter, DL Host is proud to offer a SLA of 99.99% uptime, one of the highest in the hosting industry.